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Terms and Conditions

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Letter Writing Service - the UK Letter Writing Experts

What if I’m not happy with the service? Can I request any changes? Of course! We actually insist that you tell us whenever you want something changed, added or removed! It’s up to you. And the best part is, any changes are ABSOLUTELY FREE! There will be no hidden charges and no extra charges, other than credit/debit card transaction fee. If however you are not satisfied with my product/service, a full refund is given minus any transaction fees. 

  

All letters and documents are paid for upfront. 

  

All credit card transactions performed on our website is performed using PayPal, a free secure online merchant with privacy and security of the utmost importance – if you suspect an error or fraudulent transaction we encourage you to notify us and to contact your financial institution immediately!  Before using this website, you should ensure that your system is installed with the latest anti-virus/anti-spyware software. 

 

OUR COMMITMENT TO SERVICE

 

We are committed to providing you with a top-quality level of service and customer satisfaction. We want you to know that if for any reason you feel as though you are not receiving the best quality service, then we would be happy to hear your concerns and work with you as much as possible to help you resolve those concerns with us.

 

Letter writing service reserves the right to make changes to these Terms & Conditions and / Privacy Policy and other policies as we deem necessary or desirable, and without prior notification to you. Such changes may include, among other things, the adding of certain fees or charges to any of my products or services. There are no hidden costs, in that every transaction will clearly indicate what you are paying for and how much you are paying for it. 

 

1 The services we provide to you are only ever created based on the information you supply to us.

 

2. All services prepared by us is yours and yours exclusively! We do not own anything that we prepare for you, EVER! 

  

3. We believe in allowing you to have 100% control over the content of your chosen product or service. As such, you may advise us to make changes you want, absolutely FREE OF CHARGE! 

  

4. All services or products prepared by us are signed off by you. We will never send a letter or anything else on your behalf to another party. 

  

5. If you ever feel as though a particular service or product we have prepared for you does not accurately convey your message, tone or personal style, we will rewrite it until you are completely happy. We am are not satisfied until you are! 

 

PLEASE NOTE: “letter writing service” is NOT an incorporated law firm and does NOT provide any legal advice.  We are based in England and this website and the servics provided are subject to English law and the English courts. We accept no other jurisdiction and your use of my service confirms your agreement to this. We cannot in any way guarantee successful raising of discretionary finance (including soft loans or grants).  We will not be held responsible for any unsuccessful venture or loss with the use of any of our products. 

 

 

 1.  We will never sell or trade your personal information with any third party. 

  

2.   We delete all information relating to you, one (1) month after completion And /or payment has been received. 

  

3.   All files sent and received are scanned by up-to-date, anti-virus/anti-Spyware software. 

  

4.   Our contact list forms part of the Privacy Policy – as such I will never sell this list on.

  

5.   Our online submission forms are hosted on secure, encrypted Servers. 

  

6.   All payments processed via on secure, encrypted servers located at www.paypal.com. 

  

7.   We will only ever disclose personally identifiable information about you if I am compelled to by law or by an order by an English. Court to disclose such information.

  

8.   Our website does not use cookies and we only request your contact details if you contact me to submit an order or to request a quote. 

 

Our Services: letter writing service is not regulated by the Financial Services Authority (FSA) for investment business.  We do not provide investment advice and arrange transactions in pensions, unit trusts, stocks and shares and Personal Equity Plans.

 

Complaints: If you should have any complaint about a product, which you have bought, please put it in writing.

 

Our dealings with You:  We require our clients to give us instructions in writing, to avoid possible disputes.  We will however accept oral instructions in certain instances providing they are subsequently confirmed in writing.

Address: Office – Unit 34, New House, 67-68 Hatton Garden, London EC1N 8JY 

© 2015 Letter Writing Service. All rights reserved | Web Design & Build by Swift Creations

 

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