Question 1

How does the service work?

Accepted Answer

You start by sending your draft or explaining what is happening. We confirm the scope of the work and the price before anything begins. An experienced writer then rewrites or edits your letter with clarity, structure, and authority. You receive a ready-to-send version, with notes where small personal adjustments may help.

Revisions are included where stated in your chosen plan. The first 120 words are reviewed free, with no obligation to continue if our service is not the right fit.

Question 2

How quickly can I get my letter?

Accepted Answer

Most letters are completed within five working days. If your situation is urgent, a 24–48 hour turnaround is available in many cases. Larger or more complex matters may take longer, and we will always confirm the expected delivery time before any work begins.

Question 3

Is your service confidential?

Accepted Answer

Yes. We are UK based and follow GDPR. Files are stored securely. We do not share your information with third parties except where the law requires it. You can request deletion once the job is complete.

Question 4

Do you use templates?

Accepted Answer

No. Every letter is written or edited for the specific case. Reference structures may guide clarity, but wording is tailored to your facts and goal.

Question 5

Can you help if I have no draft?

Accepted Answer

Yes. Provide the background, any evidence, and the outcome you want. We can produce a complete letter for your review.

Question 6

How much does it cost?

Accepted Answer

You can start with a free edit of the first 120 words. Pricing depends on length and complexity. Typical ranges are shown on our prices page. We will give a fixed quote before work begins.

Question 7

Will you guarantee a result?

Accepted Answer

No responsible service can guarantee outcomes. What we provide is a clear, well-structured letter that improves understanding and increases the chance of a fair decision.

Question 8

Can you edit letters I've already written?

Accepted Answer

Absolutely. If you’ve drafted a letter but want it polished for clarity, tone, and impact, our team will refine it while keeping your voice intact.

Question 9

How do I know the letter will sound like me?

Accepted Answer

We ask for background details, examples of your preferred tone, and any specific wording you’d like included. Every draft is written to reflect your style, not ours — so it feels personal, genuine, and authentic.

Question 10

How many revisions do I get?

Accepted Answer

All paid services include revisions to ensure your letter is exactly right before it is finalised. The number of revisions included depends on the plan you choose. If you need additional changes beyond that, extra revisions can be added on request.

FAQ