Yes. We help at every stage, including correspondence requesting a further review or preparing a written record for Parliamentary and Health Service Ombudsman referral where the trust's own process has been exhausted.

No. You explain the situation and we will advise on the appropriate recipient as part of drafting the letter. Writing to the wrong person or department is a common reason medical letters are delayed rather than acted on.

We help with letters to private providers as well as NHS services. The approach is the same: clear, specific, proportionate correspondence that states the concern and the expected response.

That is fine. You can explain the situation and we will draft the opening for you. You do not need to have started before making contact.