Help Writing to a GP, Hospital, or Health Service
Writing to a GP, hospital, or health service can feel intimidating, particularly when concerns have already been raised verbally without resolution. Many people know something is wrong but struggle to explain it clearly in writing, especially when health, care, or access to services is at stake.
Medical correspondence is often read quickly and passed between departments. When wording is unclear, overly detailed, or emotionally led, important points can be missed, even when the concern itself is valid.
This service helps you set out your concerns clearly and calmly, so they are understood properly and responded to appropriately.
When Communication With Health Services Breaks Down
People often seek help after appointments have not led to action, referrals have been delayed or refused, or written communication has gone unanswered. Others are worried about sounding confrontational, being dismissed, or weakening their position by saying the wrong thing.
Common situations include:
• Requesting referrals or second opinions
• Following up after missed or delayed appointments
• Raising concerns about care or treatment
• Correcting inaccurate medical information
• Requesting reasonable adjustments or support
• Making a formal complaint to a practice, trust, or service
These situations can be stressful, particularly when health or wellbeing is affected.
Why Wording Matters in Medical Correspondence
Health professionals work within systems that rely heavily on written records. Letters are often reviewed alongside notes, reports, and referral criteria.
When correspondence lacks structure or clarity, key concerns can be overlooked or misunderstood. This does not reflect the seriousness of the issue, only how it is presented.
Clear, measured language helps ensure concerns are recorded accurately, understood properly, and acted on where appropriate.
What We Help With
We help people write clear and appropriate letters to GPs, hospitals, and health services, including:
• Requests for referrals or reviews
• Follow-up letters after appointments
• Clarifying medical concerns or symptoms
• Requests for reasonable adjustments
• Corrections to records or reports
• Formal complaints or escalation
The focus is always on clarity and proportion, not accusation or confrontation.
How We Can Help
We Start With The Opening
You can submit the opening of your letter as you have written it, or explain the situation if you have not written anything yet. We review or draft the opening so it sets the right tone from the start.
We Clarify and Strengthen The Message
We adjust wording to improve clarity, structure, and focus, while keeping your meaning and concerns intact. The aim is not to soften the issue, but to present it in a way that is more likely to be read and addressed.
You Receive Wording That Is Ready To Send
You receive a revised opening that you can use immediately. You can then decide whether you want help completing the full letter.
There is no obligation to continue.
Why People Use LetterLab
LetterLab supports people dealing with sensitive correspondence where wording can affect outcomes. Every letter is handled individually. We do not use templates or automated wording.
Our approach is careful and measured. We focus on clear communication that reflects the seriousness of health-related concerns without escalating matters unnecessarily.
Start by Fixing the Opening of Your Letter
We can fix the opening of your letter to a GP, hospital, or health service. If you have not written anything yet, you can explain the situation and we will draft the opening for you.
If you choose to continue, we can help complete the full letter. If you do not, you still leave with clearer wording and a stronger starting point.
Free reviews are subject to availability.
