Why are writing skills important in the workplace?

Strong writing skills aren’t just for novelists or journalists. In today’s working world, they’re the silent powerhouse behind clear communication, confident leadership, and professional credibility. Whether you’re dashing off an email, submitting a proposal, or drafting internal guidance, your ability to write well can set you apart more than you realise.

What do good writing skills actually look like at work?

You don’t need to be Shakespeare. You just need to be understood. And ideally, respected.

Strong workplace writing is:

• Clear – It avoids ambiguity and keeps the reader on track.

• Concise – It gets to the point without unnecessary waffle.

• Purposeful – Every sentence is moving things forward.

• Correct – It’s free from spelling, grammar, and punctuation issues.

• Professional – It strikes the right tone for the context.

  
  

If you’re firing off emails full of jargon or passive-aggressive undertones, it might be time to brush up.

Why employers value writing skills

Employers rely on writing skills to:

• Avoid costly misunderstandings: Poor writing can lead to errors, delays, and even legal risks.

• Represent the business: Clear communication builds trust with clients, stakeholders, and colleagues.

• Lead effectively: Managers with strong writing skills give better instructions, feedback, and vision.

• Support career progression: Good writers are often seen as clear thinkers. That perception matters.

  
  

In fact, a survey by the National Association of Colleges and Employers found that written communication is one of the most desired soft skills across all industries.

Examples of writing in the workplace

Writing touches nearly every job role, even the ones that don’t seem ‘writing-heavy’ on the surface. Here’s where it commonly shows up:

• Emails and instant messaging: Most daily communication is written. Bad habits here compound fast.

• Reports and documentation: Accuracy and clarity are crucial when recording data or summarising projects.

• Customer responses: Every written reply represents your brand. Sloppy language erodes trust.

• Presentations: The best speakers rely on structured, well-written outlines.

• Internal communication: Policies, updates, and guidance all need writing that informs without confusing.

  
  

Even writing a simple Slack message can have an impact, especially if it’s your first interaction with someone.

Signs your writing skills need work

Not sure if your writing’s up to scratch? Here are a few warning signs:

• People often ask for clarification on your emails.

• You dread writing anything longer than a paragraph.

• You use jargon or filler words to pad things out.

• You get ignored or misinterpreted in written exchanges.

  
  

Good writing should make work smoother, not harder.

How to improve your writing skills for work

1. Read high-quality writing often Whether it’s Harvard Business Review, The Guardian, or internal communications from a respected leader, reading well-written content builds your instincts.

2. Edit ruthlessly Never send your first draft. Read it back. Cut what you don’t need. Swap passive for active language. Shorten sentences. Make every word earn its place.

3. Use plain English Avoid trying to sound clever. Aim to sound clear. The UK government’s Plain English Campaign has been championing this for decades, and for good reason.

4. Get feedback Ask someone you trust to read your next big email or proposal. What’s unclear? What feels clunky? An outside perspective will catch what you can’t.

5. Use tools with caution Grammarly and similar tools are helpful, but don’t rely on them entirely. They miss context and can make your tone feel robotic. Use them as a second pair of eyes, not your ghostwriter.

6. Practise often Like any skill, writing improves with use. Even journaling or writing LinkedIn posts can help sharpen your style over time.

7. Consider professional support If writing is a major pain point, consider booking a short business writing course or working with an expert. At LetterLab, we help professionals tighten their tone and sharpen their message every day.

   
   

Why writing skills matter now more than ever

Remote and hybrid work have made written communication the primary method of contact. Whether you're managing a team across time zones or applying for new roles, your words are doing the talking before you ever show up in person.

Investing in better writing is a long-term career move. It builds confidence, opens doors, and gives your ideas the clarity they deserve.

Authoritative Sources

• National Association of Colleges and Employers (NACE): www.naceweb.org

• Plain English Campaign: www.plainenglish.co.uk

• Harvard Business Review: www.hbr.org

• Chartered Institute of Personnel and Development (CIPD): www.cipd.org