A complete guide to writing an NHS complaint letter in the UK, covering the full process from first submission to the Ombudsman.

A guide to writing a formal letter requesting an urgent GP referral, with a full example, your NHS rights and steps to take if declined.

A complete guide to writing a complaint letter to a hospital about a missed diagnosis in the UK, with a full example.

A complete guide to writing letters to the council about adult social care in the UK, covering assessments, eligibility challenges, reviews and complaints.

A first-time claimant’s guide to writing about how your condition affects you on the PIP2 form, with guidance by condition type and a self-check before you submit.

Plain English guidance on how to describe all 12 PIP activities in writing, with weak and strong examples for every activity and a self-check before you submit.

A complete guide to challenging a care assessment decision in writing under the Care Act 2014, with a full example letter and checklist.

A plain English guide to requesting a reasonable adjustment from a council under the Equality Act 2010, with examples, a worked letter and

Exactly what to say in a PIP mandatory reconsideration, with activity-by-activity guidance, worked examples and a full self-check before you

A practical guide to describing PIP activities with real examples, structure and a checklist to improve your claim.

Communication barriers affect millions of people. This guide covers dyspraxia, self-help, NHS support in BCP and how to get help

Can't get a GP appointment in BCP? Here are every alternative, your legal rights and exactly what to do if your surgery is letting you down.

Caring for someone in BCP? This guide covers every support route available to unpaid carers in Bournemouth, Christchurch and Poole.

Writing about your health can feel exposing. Clear wording helps ensure your situation is properly understood.